Accessibility Statement
Last updated: August 31, 2025
Domain is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our platform.
Our Commitment
We believe that every person should be able to access, navigate, and benefit from our online learning tools and quiz content regardless of the technology they use or any physical, sensory, or cognitive differences they may have. Accessibility is an ongoing priority, not a one-time project.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more accessible to all users.
We are partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content may not yet fully conform to the accessibility standard. We are actively working to address known gaps.
Measures We Take
To support accessibility, Domain takes the following measures:
- Include accessibility as part of our product design and development process
- Conduct periodic accessibility reviews and usability testing
- Provide training and guidance to team members involved in content creation and development
- Respond to and act on accessibility feedback from users
- Use semantic HTML to support assistive technologies
- Ensure sufficient colour contrast across all interface elements
- Provide text alternatives for non-text content where applicable
- Support keyboard navigation throughout interactive components
Technical Specifications
Accessibility of our platform relies on the following technologies working in combination with your browser and any assistive tools you use:
- HTML
- CSS
- JavaScript
- WAI-ARIA (where applicable)
These technologies are relied upon for conformance with the accessibility standards we apply.
Known Limitations
Despite our efforts, some areas of the platform may not yet meet full accessibility requirements. Known limitations include:
- Interactive quiz components: Some dynamic quiz elements may not fully communicate state changes to all screen readers. We are working on improving ARIA live region support in these areas.
- Third-party content: Certain embedded content or third-party tools integrated into the platform may not conform to the same accessibility standards. We do not control these tools directly but work to select accessible alternatives where possible.
- Legacy content: Older sections of the platform may contain content that has not yet been reviewed and updated for full compliance.
We are actively working to resolve these issues. If you encounter a problem not listed here, please let us know.
Supported Assistive Technologies
Our platform has been tested with and is intended to support the following types of assistive technologies:
- Screen readers, including NVDA, JAWS, and VoiceOver
- Keyboard-only navigation
- Browser zoom and text resizing up to 200%
- High contrast display modes
- Speech recognition software
We recommend using an up-to-date browser for the best accessible experience. Older browser versions may not support all accessibility features.
Feedback and Contact
We welcome feedback on the accessibility of our platform. If you experience any difficulty accessing content, encounter a barrier, or have suggestions for improvement, please reach out to us. We aim to respond to accessibility-related inquiries within 5 business days.
You can contact us through the following channels:
- Email: [email protected]
- Phone: +1 514 913 9727
- WhatsApp: Message us on WhatsApp
- Telegram: Message us on Telegram
- Signal: Message us on Signal
- Address: 4 Burnt Basin St #1, Red Deer, AB T4P 0J3, Canada
When contacting us about an accessibility issue, please describe the nature of the problem and, if possible, the web page or feature where the issue occurred. This helps us investigate and respond effectively.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may escalate your concern through your local or national digital accessibility enforcement authority or consumer protection body, as applicable in your region.
Compatibility
Our platform is designed to be compatible with the following environments:
| Environment | Support Level |
|---|---|
| Modern desktop browsers (Chrome, Firefox, Edge, Safari) | Full support |
| Mobile browsers on iOS and Android | Full support |
| Internet Explorer 11 and below | Not supported |
Ongoing Improvements
Accessibility is treated as a continuous effort. We schedule regular reviews of our platform to identify and address emerging barriers. Our development process incorporates accessibility checks at multiple stages, from design through deployment.
We update this statement whenever significant changes are made to our accessibility practices or when new assessments are completed. The date at the top of this page reflects when the statement was last reviewed or revised.
This accessibility statement was last reviewed and updated on August 31, 2025.